I pretty much didn't care so much about Norn's motives, but I did find it a little interesting that she was still seeking attachment from Rudy even though she didn't like him much.

I was mostly impressed with Rudy trying to figure out how best to talk to Norn and the choice of words he'd use based on his past experiences. The icing on the cake is how the helper doesn't even know how they've helped sometimes, but the very act of being there and talking can be all that needs to happen. Sometimes I can forget that since I'm very "So what am I accomplishing by simply being here?"